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Atlantis Banquets & Events

Services:

Ceremony Venues

Phone: 631-574-8008 
431 East Main Street, Riverhead, NY 11901
 
Overall Rating
4.6 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.3/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.7/5.0
 
15 Total Reviews
 
Lfisher
Wedding: 11/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Craig and his team were amazing and made our night perfect!
Theresa
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
While our wedding was already fated to be a memorable one given the conflict of the threatening hurricane, the atmosphere, service and unique experience your facilities and staff provided allows it to be remembered for more than the ill fated weather! Atlantis is more than a catering hall; I feel it would be a disservice to call it that. Upon entering the establishment our guests were instantly transported to a magical fabled location. The overwhelming abundance of quality food and drink was unspeakable; with many guests pondering if a dinner was indeed to follow, how would they be able to consume it with the little room left in their stomach? The unique scenery left guests floored as they circulated around the room to see the various marine exhibits. While one may feel that it would be hard to contend with the aquarium, the Sea Star Ballroom left those in attendance in a similar state. As cocktail hour ended, gasps and further words of excitement followed as guests were escorted by staff up the marble staircase to the reception area. The grand chandelier held a place in various conversations throughout the evening; particularly given its blue lit lights which were questioned as coincidence or staged to match the bridal colors. Through the evening, our guests continuously raved about the impeccable service that all tables- not just those on the head tables- had. They rarely had a drop left in their glass before a new one appeared! Along with the vast quantity of food, they were thoroughly impressed with the quality; many unable to fathom how it could be made on such a large scale at such a high excellence. While many guests made their way to the dance floor, others took in the various sites from windows and the balcony; a few found more enjoyment from the bar (many wondering if they drank too much or if it did indeed light up under the marble!) It was a great honor to be the first wedding in the new facility. I am embarrassed that I do not recall her name, but I did want to highlight an individual who made mine and my husband’s evening spectacular; our bridal attendant. From her positive, uplifting words regarding the passing the weather to the attentive service, she was amazing. She consistently made sure that every detail and need was completed and assisted in any way needed. At the end of the night, I was surprised to find that she had all our belongs- glasses, cake server, pictures from cocktail hour- set aside in a bag for us. The various correspondences from those in attendance after the event is a further testament to the success of our wedding due to Atlantis; I can not count how many people called to rave about it! Even a few of my unmarried friends stated that they will definitely be calling in the future to host their wedding there. Again, thank you for the success of our wedding and for making our dream wedding more than we could have anticipated.
stefanie
Wedding: 8/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Atlantis Marine World truly made my wedding the most greatest and memorable day of my life. They were incredibly accommodating in every way possible. The food was delicious.... and the cake OMG! it looked sooooo amazing. I love how they have many options on where to have different parts of your wedding, food, and such. I would certainly recommend them to any couple who is looking to get married on Long Island. The best part was certainly the atmosphere of it being in an aquarium... it was classy and not cheesy at all. I looooved it!
luv3crazyboyz
Wedding: 4/1/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used the Atlantis for a Bar-Mitzvah on May 1st 2010 and have to say it was an unbelievable experience! From the day we booked it, which was 2 years in advance to the day of our party it was nothing but smooth sailing!! Instead of making this a long review that no one reads I will just hit the most important things... They place looked magnificent, who needs decorations there? There was nothing that I asked for that wasn't responded with a "Yes we can do that", they made suggestions to me that made my party even better, they added food in the end to my cocktail party which was a surprise. Nothing was off limits, except the ferris wheel, which Bob informed me can be dangerous of throw up accidents if to much drinking goes on! When all was done and we said our goodbyes, the staff had every single thing packed up for us and on a cart to help put in our car. We literally walked out 10 minutes after the guest. It was a perfect night that I would never forget nor will any of my 200 and some guests!!
swimgrl9918 and Michael
Wedding: 9/26/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
AMAZING!!! This was the best venue possible. Besides being a unique facility, the best food, the best value, the staff are wonderful. Any questions that we had were answered right away. Any issues that came up during the wedding the staff dealt with on their own and I never even heard about it. They go out of their way to make sure your day is stress-free and perfect. The only slight drawback that we noticed is that the dance floor and tables are in two different rooms so when the wedding first started people weren't dancing... however the dj was able to get everyone in to dance. The aquarium is so neat because all of the displays are open so people can walk around and enjoy the beautiful aquarium.
jrs23
Wedding: 8/22/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can't have asked for anything better! Atlantis Marine World gives an amazing wedding! Not only is the aquarium gourgeous but the whole place is yours for the night! This is a unique and memorable wedding that screams fun! The staff is an A+, the food exceptional, they were so attentive to our needs and their attention to detail was perfection. They were open to any suggestions that I had and were always easy to get in touch with, very easy to talk to and we really felt like a pampered well looked after bride and groom. We got to pick out details to make out day unique to who we are.
mel4AMW
Wedding: 7/5/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I am still hearing compliments from my wedding. You wouldn't usually hear of a wedding in an aquarium. At first this sounds as though it would be cheesy and way too out of the ordinary. Atlantis turns this wedding idea into a sophisticated yet fun reception venue with all of the features of any other reception hall, but with the addition of an aquatic wonderland. First off, you can have the ceremony virtually anywhere on the aquarium grounds. You can get married outside on the docks, in front of a coy pond, between two statuesque penguins, indoors, or even in a shark-tank. You have full run of the whole aquarium, as there are no other guests there besides your own. Atlantis provides it own catering service and takes care of everything from table and centerpiece set-up, event planning, and even provides the wedding cake with design of your choice. The dinner tables are set up literally next to the fish tanks creating an underwater environment to keep your attention the whole night. The food was absolutely amazing, beating out any food I have ever eaten at any other wedding or restaurant I have ever been to. The staff provided service promptly throughout the entire process from booking and throughout the night itself. Contrary to popular belief, there is NOT a fishy smell in the aquarium as you eat. If you want a memorable wedding replacing fancy wallpaper and chandeliers with beautiful fishtanks and underwater adventure without giving up elegance, delicious food and amazing service, an Atlantis wedding is for you.
redhead84
Wedding: 6/24/05
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The food, decor and service were incredible!
Kerry
Wedding: 11/26/04
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Atlantis Marine World Aquarium is the perfect venue for the nautical couple. My husband and I chose it after finding out they held weddings, we had gone there on many dates. There is nothing like tying the knot in front of an indoor lake and waterfall - especially when the bride makes her entrance on a beautiful wooden bridge. We were married in November 2004 and people are still raving about our wedding. People dined next to tropical reefs and the kids were entertained by the touch tanks - petting stingrays and bamboo sharks. For those who were not into dancing - there were tanks and exhibits to gaze at. They had the dinner line go through the Shark Tank cave so that no one was bored waiting for dinner - they enjoyed watching the sharks, fish and infamous sea turtle "Jaws". Their food was delicious - they had a buffet, there was something for everything. The baker did an AMAZING job - he made our cake exactly how we wanted it, I didn't want to cut it!! It was absolutely amazing and beautiful .... I suggest it to anyone!!
ChrissyRosini
Wedding: 10/10/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone at Atlantis Marine World did such a phenomonal job for my wedding! We have had hundreds of compliments and many people telling us that they have never been to a wedding as amazing as ours! We will never forget that day and Atlantis helped make our wedding the best day of our lives. If you want an amazing, beautiful and unique reception, I highly recommend Atlantis!
shonah
Wedding: 10/15/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
absolutely amazing venue and perfect for someone looking for something unique. i had a blast, as did all of my guests. the food is amazing. and the staff is extremely attentive and friendly! pricey but worth every penny!
rubyrubino
Wedding: 6/14/09
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Atlantis totally did us right. From the get go they were super responsive and maintained that high level of attention throughout the entire planning process which was extremely impressive. On the day of the event, everything clicked into place and we knew we were in able hands. Many of our guests remarked on how great the food and service was. We were looking for a unique venue and found it in Atlantis. If you are looking for something different but do not want to have to coordinate everything yourself, Atlantis is the perfect fit! And they have a shark tank! What other venue can boast that!
Jay
Wedding: 7/16/09
3.8 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.5/5.0
Mike, My name is Jay and I am also having my wedding at Atlantis in Riverhead. I was a little dismayed to hear about your experience and had a few questions for you if you wouldn't mind corresponding with me. If you could get back to me through the site I would greatly appreciate it, thanks and sorry to hear about your problems with them. -Hope to hear from you soon, Jay
Mike
Wedding: 10/11/09
3.1 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
3.0/5.0
Professionalism:
0.5/5.0
Value for Cost:
2.5/5.0
Flexibility:
5.0/5.0
Our wedding was held on Sunday, October 11 2009. Please take this below letter sent to Bob Lanieri, the Aquarium Director of Catering, on Monday, October 12th 2009 in careful consideration. Bob, First allow me to complement you on the service, atmosphere, and food that I, my new wife, our family, and our friends enjoyed on the night of October 11th 2009; it was an experience not soon to be forgotten. I truly meant what was said in the card... your are a gentleman and a master craftsman. Our bridal attendant Kim was exquisite. Kim was charming, attentive, and an absolute joy. The wedding, from an outsider's stand point, for the most-part was flawless. I would truly like to thank you from depths of my heart. However... I am not sure whether or not Ron (the maitre d') has made you aware of the rather embarrassing episode that occurred at the close of the evening. If not, please allow me to explain... At sometime just after 12:00 am of what was a rather exhausting evening (and thankfully after ALL my guests had made their way out), Ron approached me with a "Gratuity Chart", which, according to him, "we should have been provided with at our last meeting with you (the catering director), which was not the case. It was my understanding that the "service charge" included in the $13000.00 paid to Atlantis Marine World was to cover ALL further expenses including gratuity to the attending staff that evening. After having a marvelous time, being approached by Ron with yet another "BILL for SERVICE" was to say the least embarrassing and insulting. I departed feeling rather let down by the whole experience. My wife & I were NEVER made aware of this "Gratuity Chart". Yes, your staff does deserve any and all gratuity due to them. They worked diligently to insure that all my guests had a marvelous evening. I have thoroughly searched ALL of our records regarding the information you have provided us and found NOTHING of the sort. (My wife, too, remembers never receiving one or even hearing of one, and if it was given to us, she would have had it, and this would not have happened, as she is neurotic about details like this.) I presented Ron with $500.00 cash from my wedding gift envelopes, that I, feeling like a fool, frantically sorted through in a side office at 12:30am, as my new bride, and our bridal party/family sat outside in an idling limo, in curiosity as to what was occurring inside with just the sense that something was not right. After all the wonderful things I have heard and read about events held at Atlantis this was so very deeply disappointing. I, and everyone I have spoken to, have been truly bothered by this occurrence. We are all hesitant to return to Atlantis Marine World for any reason due to this unfortunate incident. Please see to it that this NEVER happens again to anyone else, Mike M**** 845-***-5*** home 516-***-0*** cell m*******@yahoo.com
mybrides
Wedding: 6/20/09
2.3 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
1.0/5.0
Value for Cost:
2.5/5.0
Flexibility:
2.5/5.0
Although the atmosphere was beutiful the service and profesionalism left a lot to be desired. Also we never knew the gratuity was forced we thought that the gratuity was based on the service. We payed a lot of money for not so great service. The service wasn't bad but the level of professionalism wasn't good. Judging by the other reviews it all depends on the day i guess.
 
 
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