Jack and Rose Floral Decorators Woodbury

4/26/2012 FANTASTIC I am realizing that I am the type of girl that needs so much help with everything I do. My mother has passes away for a few years now, I wish she could have been here for my wedding. I especially need her help. When I cam to Jack&Rose my thoughts were all over the place. I met with Patty who runs the design team, I dont know what else to say except she is so incredibly caring and so overly helpful. First of all I work 5 days a week. I am glad to have my job. Times were tough, but Patty worked in her schedule special appt times. I offered to buy her dinner, she refused and said this is what I do, save the money for your honeymoon. I offered to tip her, she said she and her staff does not accept a gratuity and that they never did! She helped Paul and all with many different types of flowerrs, and colors, so many modern designs. Paul originally could care less about flowers, but he said he was blown away. They gave us some centerpieces for free. and some of our peoples corsages. Every flower, every experience hass been wonderful. I read some other stuff, and find it hard to believe when my own experience was so perfect and jack rose made my wedding perfect!

words can not describe how pleased i was with Jack and Rose. The moment i first met them i felt so comfortable. They gave me everything i ever wanted and more very pleased when i got married on the 16th of march. once again i was very pleased with their services.

When I had my wedding in April, we booked Jack & Rose. They were terrible. The flowers were late getting to the house so we were late to the wedding. When the flowers arrived, they looked droopy and dead. The photographer didn't want us to use the bouquets in the pictures they were so bad. Jack & Rose was also late putting flowers on the tables at the venues. The maitre d had to call them. When they did arrive, the centerpieces looked so awful I almost cried. I had to "sign off" on the flowers and the representative from the florist had the audacity to ask me to write something wonderful about them next to my signature. No one wanted to take the flowers home from the wedding. The Wednesday following the wedding we called to let them know how disappointed we were. Patty said she was sorry we felt that way and hung up. I honestly don't know at this point what is worse- the fact that the flowers were terrible or the fact that they didn't care. Don't book them.

Hello ladies, my name is Lisa and I am the happiest newlywed in the world. My wedding was such a spectacular event, thanks to "Jack and Rose Florists". My flowers were oh so beautiful, just like Patty promised...(she is so talented). I will be forever grateful to both Jack and Patty for their patience, professionalism and the perfect arrangements they made. Patty walked me through the selection process and contract signing with such a kind and patient attitude...(I was so nervous). Jack was nothing but a complete gentleman to my husband and I, explaining to us both that it was natural to be very nervous when preparing for the big day. At the end of the reception, everyone wanted to know who made the flowers. Ladies...go see Jack and Patty, at Jack and Rose Florists... they are simply THE BEST!!!

My name is Jessica and I had my wedding March 25. I am so happy that I chose Jack and Rose Florist. They gave me so many ideas And suggestions. And also many gifts to make my wedding beautiful!

All i can say about Jack & Rose was that when I walked into my design session with Patty I told her I wanted my room to look romantic and magical and she superseded that the room was absolutely breathtaking. I wish I can go back and walk into that room for the first time again. It was amazing. We would highly recommend them to anyone

Do not use this florist. At the end of the day I will say that my centerpieces were lovely but not many other florists would have done the same thing for less money and less aggravation (I had roses and hydrangeas with ostrich feathers). My personal flowers were not good though. To sum it up, this florist is very dated and will not give you modern or fresh flowers....most of their work looks like it's from the 80s or so simple that proflowers.com could have done the same thing. Those brides that liked this place probably were very traditional and simple and didn't mind plain, ordinary or even slightly wilted flowers. If you are modern, detail oriented and smart.....do not use the florist. Here's my story.... I booked this florist since they were recommended by the Watermill and they gave us a good price. However, do not be fooled by their original low price. First of all, we received our price before we got our contract which meant that we had discussed what we wanted, quoted a price but were mailed the contract weeks later which did not accurately reflect what we had said. Ex.) I said that I wanted LARGE bouquets for myself and the girls because the bridesmaid dresses were black and white and I wanted their pink rose bouquet to offer a pop of color. Moreover, myself, sisters and most of my bridesmaids are tall and a skimpy bouquet would look dumb. When I got the contract it said that my bridesmaid would only get 15 roses and I would get 20......that's very small especially when they use tiny roses which aren't even open yet. Even more disturbing was that the bouquets they showed us in their books had 30 or more flowers a piece and I had wanted bigger than the pictures. This being said, I'm not really sure why I received a contract with half as many flowers. When I pointed this discrepancy out, I was told that their bouquets were big and I shouldn't worry. I asked if they would make me a sample bouquet and they refused. Finally I just fought with them saying if they didn't give me larger bouquets as promised I would go elsewhere and sue them in small claims court. So they upgraded my bouquets at no charge. I thought this resolved the problem but on the day of my wedding the bouquets were still too small, flat looking, wrong color and worst of all the flowers were bad quality. The bridesmaid's bouquets were supposed to be white and light pink but came in a yellowly looking cream and pink and the flowers looked wilted with brown edges. My flowers were supposed to be made of large pale pink roses but they were all closed, yet still wilted looking. So disappointed. At least since Jack and Rose refused to deliver my flowers to my home to take pictures with because they said they would be ruined in the cold weather (meanwhile it was 50 degrees and we took photos inside), the bouquets didn't make it to most of the pictures. The centerpieces turned out nice but it was another battle to get them that way. Initially, we ordered large rose centerpieces with little to no greenery and baby's breath in tall vases with an orchid inside. When we saw the sample we were horrified because it looked like something proflowers threw together for $60 but we had spent $200 a piece! There were not enough roses, they were wilted and brown, some were open some were closed, they were not put together well just thrown in the vase and there was so much green it almost looked like a funeral arrangement. The best part was the "cascading orchid" we were promised in the vase was actually just a leftover orchid branch with 3 buds and one small bloom. When we complained they pretended to be shocked like there was something wrong with us. They also said that they would never have put a whole orchid in a vase because that would have doubled the price and an orchid couldn't fit in a vase anyway.....Long story short we had them switch out greenery for hydrangea (which I asked for originally and was told it was unavailable in winter), added more roses, replaced the orchid branch with a rose, and added ostrich feathers to give it some drama (a cost we had to bear on our own). They looked lovely but it ended up costing us 850 more than our original contract despite the fact that our wishes had not changed-they just gave us cheap shit in our contract instead of listening to what we wanted in the first place. I needed ceremony flowers last minute and asked Bayport Flower Houses to do them since I lived close by this florist-They were amazing......so wish I had just went there!

Overall, at the end of the day, the flowers were gorgeous. However, making an appointment was another story. Unless you are unemployed, I don't know how any of their customers could find the times of their available appointments convenient. In addition, the contract is thicker than that of a contract you would have for buying a new house, which made it difficult to read. Lastly, after confirming the drop-off time twice, the flowers were dropped off 40 minutes late. This was particularly inconvenient since they only had one drop-off location which meant that someone had to wait for the flowers to be delivered in order to bring them to the groom and his party who needed them for photos. At the end of the day, the quality was tainted by the other experiences that we had with their staff.

I decided to check out Jack and Rose after attending the Bridal showcase at Crest and it was also one of the vendors they recommended. I was a little hesitant to use them because they had tons of bad reviews. We decided to go anyway and they gave us the best price for what we were looking for so we decided to go ahead and sign the contract. I dont have any complains except maybe the man in the office is rude but I did not have to deal with him I dealt with Patty. She was nice. My arrangements were simple which is probably a good thing. My bouquet was gorgeous and just like I had envision it. The bouquet for the maids of honor, BM and flowers girl were beautiful as well. So no complains from me.

My husband and I met with both Jack and Patty from Jack & Rose. Both were very professional, flexible and listened to what we wanted as well as offered suggestions to compliment our wedding. The flowers we received from Jack & Rose were exactly what we were looking for - elegant and classy. I highly recommend Jack & Rose as they were excellent to work with.

I met with Patty for the design session. During my session another future bride stopped by and demanded to talk her and Jack, she was very irate. Arguing in the foyer, I could hear it was something about the flowers, particularly the color, not being what she had agreed upon an she demanded her moneyback, etc. I foolishly passed it off as a "Bridezilla" and styed and booked them for my personel flowers. I should have taken the hint from the other bride to be! The next hint came in the form of the most absurdly unprofessional looking contract I've ever seen - over 50% of it WAS IN CAPS and underlined, then they set about using a yellow highlighter on other parts. And then the initially after almost every line that "I understand" this and that. My marriage ceremony was at 3PM and my photographer was coming at 1PM, so I asked that my flowers be delivered by 12 Noon. Patty thought that was too early, but agreed without incident. On the day of the wedding they arrived an hour earlier then requested. Yes i am glad it was an 1 hour earlier rather than 1 hour later, but that was pretty unprofessional. And yet again I had to initial multiple times the "I understand" this and that before the delivery man would leave my home. My bouquet was made up of mainly roses and peonies. My peonies were supposed to be a darker pink than the pink roses, as agreed upon at the design session. The peonies and pink roses matched. But it still looked very nice, and I did not want ANY undue stress so I said nothing. I did remove ANY of the personal flowers from the delivery box before my photographer arrived and we were ready to take photos. When we were ready for flower photos we removed the cellophane covering on the box and I watched my photographer gently remove my bouquet. Immediately one of my roses fell out of the arrangement and onto the floor. I plucked it up and he handed me the bouquet for inspection. I had a large cascading bouquet and the florist did not deem it necessary to use any floral wiring, all the flower and just been stuck into a damp green flower foam!! So I stuck the flower back into it's spot and held my breath as I walked down the rather long aisle at church and hoped none of the flowers fell out. Lucky me they lasted the entire mass! But as I walking back to the Rolls Royce two roses slipped out! Inside the limo i had to once more repair my bouquet. Obviously the roses that had landed on floor had bruised petals! I went with Jack and Rose because they gave me a good price with the type of flowers and style of bouquet I wanted. The bouquets the MOH and bridemaids had were clutch style and had no issues that I am aware of, same with the bouttenniers. And my large cascade bouquet looked beautiful, but the quality was a real issue.

Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I was worn down by the time I dealt with Jack and his asst, Patty. Sorry I caved. They didn't provide the color I wanted (and sent pictures of), left petals for the caterer to have strewn (which never made it to the tables) and were unavailable once they had money in hand. Jack was rude when doing the contract (I should've walked then!) and tried to regroup and smile. I gave him the benefit of the doubt. I had wanted specific things spelled out, and he balked that "we are a multi-million dollar company and don't rip people off!" Wish I'd read these reviews before. There are so many florists out there, and this is the one area I feel I truly made a mistake with in my beautiful wedding--the florist! Choose wisely with someone who leaves you with a good feeling. Do NOT be backed into a corner. Leave and think about your treatment at the shop and whether you were pushed into signing right then and there for a "deal"! You can always go back, OR NOT.

Jack and Rose came highly referred by my venue. I was so dissapointed. Long story short, i was planning from out of state. My now husband is in the military and we live in Louisiana. On our first meeting with Jack he was so great. Kept going on how he will do all he can for us in his appreciation for our service to our country. He promised added extras on our wedding day. Well, from then on, Jack never spoke to us. Making appointments was horrible. When we were there, Jack would walk right past us without even saying hello! Hi, we're paying customers, at leasy say hi!! They never had time for us when we were in town and actually asked if i can fly in on another weekend to better their schedule! When i had futher issues with Patti, she asked if "this is about money." How unprofessional! On the day of my wedding, Jack, who promised would be there, wasn't. Some person i had never met showed up to deliever my flowers, and when the flowers were falling out of the bouquet, he said that was normal for flowers to fall. Really?? So much for giving your all Jack. If you want a full in detail the hassel they gave me, email me at SKDarling4@aol.com.

Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find another company that will give you a better deal and better flowers than this company for a cheaper price and better quality flowers. out of all my vendors that I had, they were the worst. I got married in June 2011 and when I first met them, they were soo nice so I decided to sign a contract with them. As soon as it came time to choose my flowers and to work with me on the pricing they didn't care, and they were very rude. I left there crying everytime i had to meet with them and you would think that they would remember me when I call them since they told me they "never had a bride cry before", they are a joke. This was the worst experience of my life. I went for my design session and first off she didn't want me to have my design session earlier than a month before the wedding which my planner thank god got her to do it 6 months before somehow. When they did it, I hated it, it was nothing of what I was looking for and instead of trying to make it better and try to stay in my budget, she would just be too busy during my session with other customers and be very difficult and I felt soo rushed. When I started crying the owner Jack didn't even care to come and see what was going on I know he heard me talking cause his office was right there and when I asked about how big my bouquet would be he came out of the office and threw the boquet at me on the couch and didn't care about what was going on. They were so particular with the contract detailing everything that will be at my wedding and I had paid alot for my flowers and on the day of my wedding, they had a delivery guy who didn't even know how to set up my flowers and I had to tell him on my wedding day what to do. I shouldn't have to worry about stupid things like this on my day. Then the guy continued to stalk me throughout the time when I was looking at our reception room before the guest came in for dinner to tell me to change my review of his work and how satisfied I was. I told him to leave me alone and that I was very upset and unsatisfied, it wasn't until I spoke very sternly to him that he finally backed off. I could not believe that this was happening. All in all i didn't let it ruin my day. I had an amazing wedding day and i really wanted to write this review for all you brides out there so you don't have to deal with something like this like I did. I truely regreted going with this company oh and to make matters worse, when I tried contacting them after my wedding, they would not answer their phone nor would they return my messages. Please don't let this happen to you. Our wedding day should be something as stress free as possible and Jack and Rose did not help with that nor did they care. I would NEVER recommend them to anyone.

I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make appointments was a hassle. I would leave messages and they would not call back for days. The day of my wedding everything was delivered on time...actually early. One problem I had with them is that they would not deal with my planner at all! I consider that to be very unprofessional. I hired a planner to handle everything you should be able to communicate with her. Also the day of they promised to scatter rose petals around and they did not. Its a small touch but if you promise someone to do it then do it. My actual centerpieces were very beautiful just like I wanted. I do not have any complaints about that.

My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out reading reviews because we trusted the crest hollow. So we booked with them. One day when I discovered wedding wire some of his reviews were not so good and some of our vendors told us that they have heard there was some issues. So we were scared but hoped for the best. With that said Jack and Rose went above our expectations and everything came together. Our flowers were lovely and we even got the rose petals on the tables! One thing that we did not like was the 20 page contract. it was very confusing although they do sit with you and go over it. Once your on your own reading it your like what is going on. But we were very pleased with the outcome.

Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the guy from my wedding venue said he worked with them before we decided to go and check it out. Jack, the owner was there and he opened the door just for us with seemed sketchy. He left us to fill out a form with all the details on the wedding, and some details I could not let him know that early in the stage so I left them blank. He left us for about 20 minutes until I got up and went to look for him. When I told him we got to head back to Brooklyn and if he can come talk to us he got so mad and said this is important so if you don’t have time come back when you do. SO RUDE. He sat down and looked at our report and gave us some rough evaluation and said that the price is xxx and only if you book today I can give you 50% off the price. I wanted a breakdown of the price and he refused to give it to me. He just kept on praising that people book with him 2 years in advance and kept on saying how his flowers are imported from Africa and need special order etc (really? People book flowers before everything else?? ). We did not make any research about it and honestly I did not want to spend so much time on the flowers so I was very close to leaving deposit. but there was something about Jack that I really did not feel comfortable about and his rude and pushy attitude did not seem appealing to me at all. My husband and I decided to wait before we book him and Jack said he would hold that “special” offer for another day. Thank G-D I did not leave any deposit. I went home and did some research and realized that there are much cheaper deals then that special 50% off he gave us! I also read reviews and experiences of others and I am glad that I listened to my feelings! Guys advise to you- do the research before and do not make rush decisions! Even though I really liked the guy who helped me at wedding venue, you still got to be careful and not just trust people’s recommendation right away.

My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the meeting it was MISERABLE!!!!. We did not meet with the florist at all. We met with some one else. We were down stairs from the main office. We did not go upstairs at all. The person we met with was so vague, boring and no idea what we wanted. He showed us some pictures of flowers. The books were outdated and we never saw any flowers. We wanted a specific types of flowers and a certain number of centerpieces. Again, he was so vague that he did not provide us with any details or anything. To all future brides reading this, I warn you DO NOT BOOK WITH THIS FLORIST. IT WILL BE A WASTE OF YOUR MONEY!!!

I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted us double what Jack and Rose did. Finally we decided to go with them and I couldnt have been more pleased with our flowers! My bouquet was absolutely beautiful! It was full and exactly what I wanted. I had originally chosen a different vase but changed my mind later.....they were accomodating and uur centerpieces turned out perfect! The one thing I didnt think was very professional was that I had to print out the mapquest directions from their showroom to my hotel and mail it to them......they had the address and I think as part of their service, they should complete that task. Overall I was very pleased!

Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do whatever he thought was best and when we saw the samples it was great! He was the best value florist around!!!, our flowers looked like we paid ALOT more then what we did, they are great it you have a budget and want beautiful quality flowers. He is soooooo passionate about what he does and it shows in his work, from day one he was one of my favorite vendors!